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Mutual of Omaha Life Insurance Review 2020

We didn’t pick this insurer as Best Overall for its charming smile—Mutual of Omaha has it going on.
Pro Bullet Term
Pro Bullet Universal
Pro Bullet Whole
Pro Bullet AD&D
Pro Bullet Group
Licensed Life Insurance Agent/Staff Writer
Published on March 19, 2020

Update: In the wake of the COVID-19 pandemic, Mutual of Omaha is one of several insurance companies that is directly addressing customers’ questions about the virus and/or providing specialized service options to ensure the safety of customers and agents alike. For up-to-date information, visit their website.

Mutual of Omaha is a mutual company, meaning that each policyholder owns a small part of the company. This company owns a large subsidiary called United of Omaha that also sells life insurance.

Mutual of Omaha was founded 110 years ago, and today the company consistently shows up on  "best of" lists for life insurance companies, including a well-known listing by J.D. Power. Mutual of Omaha was also named a Fortune 500 company for 23 years.1 Combine that with competitive pricing and a variety of term and permanent policy options, and Mutual of Omaha—via United of Omaha life insurance company—has its bases covered.

And did we mention it made it onto our own Best Life Insurance Companies list?

Mutual of Omaha: Who is it best for?

  • People who use an agent: You can request a quote on the web, but you must apply for an  insurance policy through an agent.
  • Busy people: You won’t have to take a medical exam to apply for a whole life policy.
  • People who want reliability: Mutual of Omaha is a long-time financially stable company.

Mutual of Omaha life insurance policies

Mutual of Omaha offers a variety of life insurance products, including three types of life insurance policies for individuals: term, guaranteed-issue whole, and four universal life products.

Mutual of Omaha policies
Death benefit payout range Age rangeExam required?
Term life
$100,000+ 18-80Yes
Universal life
Varies Up to 85Varies
Whole life
$2,000-$25,000 45-85No

Table created for illustration purposes only. Information available at Data effective 12/3/19.

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In most areas, you can apply for a policy well into your 80s, making this insurer a good life insurance option for seniors. Meanwhile, a wide range of death benefits allows you to customize your coverage from just a few thousand to a million dollars or more. Of course, the policy you choose may limit the benefit amount you can choose.

Mutual of Omaha term life insurance

Mutual of Omaha insurance company offers term life insurance with 10-, 15-, 20-, and 30-year term length options. It offers term policies for those ages 18 to 80, though the age range varies depending on state, term length, death benefit, and health class.

United of Omaha also offers the ability to convert your term policy into a permanent policy. This will give you the ability to transition your policy from being a limited term length to providing lifelong coverage.

Your permanent policy will also accumulate a cash value, which can be taken out of the policy as a loan or it can be used toward paying your premiums.

Once the level term period ends, you can renew your policy for one-year periods at a time—as long as you don’t exceed the age of 94 at the time of renewal. However, note that with this type of policy your premiums typically go up every year.

Mutual of Omaha whole life insurance

Whole life insurance with United of Omaha is designed to cover you for your entire life, and these policies accumulate a cash value. You can access that cash value to use for monetary needs; however, you typically take that money out in the form of a loan that includes an interest rate. You are also typically able to use the funds to pay your premiums as long as the payments don’t exceed the cash value that is within the policy.

Mutual of Omaha’s whole life policy is available to those who are 45 to 85 years old, except in New York where the age range is 50 to 75. In most states, you can get coverage from $2K to $25K, except in Washington, where the minimum amount is $5K. These benefit caps and age ranges make United of Omaha's whole life insurance a great fit for a final expense or burial insurance policy.

With a whole life policy, you don’t have to take a medical exam or answer any health questions. The premium payments stay level throughout your lifetime too.

Mutual of Omaha universal life insurance

Universal life insurance is designed to protect you for your entire life, and these policies also accumulate a cash value. The main difference between a universal life insurance plan and a whole life policy is that universal life offers more flexibility.

You are typically able to increase or decrease the amount of coverage as your needs change.

Mutual of Omaha has several types of universal life insurance, including an indexed universal life policy. In general, these policies are pretty similar. The biggest difference is how the cash value is invested.

Usually, with regular universal life policies, you grow cash value based on a set interest rate, and there can sometimes be a guaranteed percentage of growth. With an indexed universal life insurance policy, the cash value is reflective of the performance of a market index. Your cash value isn’t directly invested into the market, but it somewhat mimics the performance of the market. There are usually minimum and maximum returns you can make with this strategy. So an indexed policy is more focused on cash growth than a regular universal life policy or whole life policy.

Mutual of Omaha accidental death & dismemberment

Accidental death and dismemberment (AD&D) is designed to provide financial support to your loved ones if you die in a specific type of accident. The accidents that are covered by this insurance can vary between companies.

Mutual of Omaha offers AD&D to those ages 18 to 70. They offer coverage (death benefit) amounts up to $1 million. Note, however, that accidental death insurance is best if it’s supplemental to a typical life insurance policy.

AD&D policies provides benefits only if you die in an accident that is specifically covered by the company. Other types of insurance policies (such as term, whole, and universal) are designed to pay your beneficiaries for your death—regardless of the cause. Of course, some exclusions can apply, depending on the specific criteria offered by the life insurance company.

While this review will focus on Mutual of Omaha’s individual life insurance policies, the company also offers additional products such as these:

How much does Mutual of Omaha life insurance cost?

Based on the sample rates below, Mutual of Omaha premiums are at or slightly above our list of best life insurance rates, with competitive prices for seniors and people with preexisting conditions. Their rates for former tobacco users are less competitive, however, due to stricter underwriting for a history of tobacco use.

Although this insurance company’s rates aren’t at the lower end, Mutual of Omaha’s record of quality customer service and financial stability are often worth the difference.

Mutual of Omaha sample rates

20-year term life insurance for a healthy 25-year-old

Death benefit payout

Monthly male premium

Monthly female premium













Sample quotes based on and are for illustration purposes only. Actual quotes may vary. Data effective 11/27/19.

20-year term life insurance for a healthy 50-year-old

Death benefit payout

Monthly male premium

Monthly female premium













Sample quotes based on and are for illustration purposes only. Actual quotes may vary. Data effective 11/27/19.

Why you should consider Mutual of Omaha

Mutual of Omaha Life Insurance Company may not work for everyone, but it offers ample life insurance coverage options to suit most people. This company also has a variety of ways to get quotes or apply for a policy online, but how much you can accomplish without speaking to an agent varies by the type of policy you want.

Policy options for most

Mutual of Omaha doesn’t offer everything under the sun when it comes to life insurance. You can’t buy a variable policy, for example, and its whole life insurance comes in a guaranteed issue (no exam) form only. However, the options Mutual of Omaha does offer will likely suit a variety of needs.

You can choose 10-, 15-, 20-, or 30-year terms—and have the option to convert to a permanent policy later. Meanwhile, each of four universal life insurance policies aims to meet a specific need. The Guaranteed Universal Life policy focuses on ensuring lifelong coverage, while the AcumUL provides a better return on your cash value.

Online quotes and applications

The Mutual of Omaha website breaks down its policies with information such as what death benefit amounts you can buy and how old you can be when applying. In many cases, you can also receive a quote online, although this option isn’t available with any of its universal life options.

If you’re looking for whole life or an accidental death policy, you may be able to apply online. Otherwise, you’ll have to go through an agent to buy a policy.

Mutual of Omaha ratings

Mutual of Omaha is widely recognized as a top insurance company. Because this insurer is a mutual company, you, the customer, are a shareholder in this large, financially stable company with plenty to offer.

Is Mutual of Omaha financially stable?
AM Best (FSR)A+

Data from information available at,,, and Data effective 12/3/19.

A.M. Best gives Mutual of Omaha a stable rating of A+ (superior)—which is fantastic, as A.M. Best is the gold standard for financial ratings in the insurance industry. When it comes to Mutual of Omaha life insurance, good financial ratings are an indicator that the company will be able to pay your claims, no matter how far down the road that might happen.

Standard and Poor’s (S&P) and Moody's follow suit with high ratings and a stable outlook as well. Fitch hasn’t rated Mutual of Omaha or United of Omaha, but it’s common for even large companies to be missing a rating from one of these entities.

Claims and customer service

J.D. Power ranks Mutual of Omaha third out of 24 on its 2018 US Life Insurance Study for overall customer satisfaction.2 That’s up from number five in 2018.3

According to the National Association of Insurance Commissioners (NAIC), consumers have filed few complaints against Mutual of Omaha, earning the company a complaint ratio of 0.99 in 2018.4 To put that in perspective, the national average is 1.00.

In total, Mutual of Omaha received 35 official complaints in 2018. For a company slated to bring in over $1.6 billion in life insurance premiums, that’s super low.5

Bottom line: Mutual of Omaha is solid all around

For most people, Mutual of Omaha (United of Omaha) checks all the most important boxes.

Financial stability, caring customer service, and competitive pricing make this company stand out from the crowd. Mutual of Omaha doesn’t have every option you could want, but the term life, universal life, and no exam whole life it offers are top notch.

If Mutual of Omaha sounds like the right company for you, get a quote today.

Need help understanding how life insurance works? Check out these other pages: 

Mutual of Omaha FAQ
Can I buy a no exam term life insurance policy with Mutual of Omaha?

Mutual of Omaha doesn’t sell no exam term life insurance for individuals, but it does sell no exam whole life insurance policies. If your employer offers Mutual of Omaha policies as part of your benefits package, you may find a no exam term life policy there. But be aware: you may lose this coverage if you leave your job.

Written by
Kathryn Casna
Kathryn Casna is a licensed insurance agent and life insurance specialist who has appeared on The Simple Dollar and Best Company. On a weekly basis, she dives into complex life insurance topics to wring out genuinely useful information. When she’s not wrangling big ideas into easy-to-understand articles, Kathryn nerds out on budget-tracking spreadsheets and tries to coax her leash-trained cat to take outdoor adventures.