AIG Direct Reviews and Matrix Direct Reviews

AIG Direct Reviews and Matrix Direct Reviews

Finding the best company at the best price requires choices. Matrix Direct and/or AIG Direct Life Insurance offers customers over 10 choices. Similarly, at TermLife2Go, we work with dozens of top rated life insurance companies, representing both exam and no medical exam life insurance. The key with representing so many carriers is knowing what specific advantage each company has over a competitor. This is the TermLife2Go difference.

Matrix Direct AIG Direct Reviews

Over the years of offering life insurance online, we have often had conversations with clients about one of our largest online competitors: AIG Direct (also less well known as Matrix Direct). For this reason, we decided that we would provide a quick breakdown on what we believe are the biggest strengths and weaknesses of AIG Direct.

Matrix Direct Insurance

It should be pointed out that Matrix Direct is a sales agency and not “Matrix Direct Insurance”. The company does not offer its own brand of Matrix Direct Insurance but rather sells other companies life insurance policies, primarily term life offered by its parent company, AIG.

AIG Direct Reviews and Matrix Direct Reviews

The positives to working with AIG Direct or Matrix Direct

Created in 1995 in an effort to help folks find a better way to buy life insurance protection for their families, Matrix Direct has been a leader in providing just that. By mastering a straightforward and convenient approach to getting individuals insured, Matrix Direct has now helped just over 6 million people get the life insurance they need!

Their approach is simple, provide customers with valuable, in-depth and personalized life insurance information in a pressure free setting and then let them determine which option will best meet their needs.

The company is located in beautiful San Diego, just a few miles away form another call center agency, SelectQuote. And who can blame them? San Diego is a beautiful place to live. So if you are new to the industry and want to get some experience, either company will offer you superb training and experience.

A Brief History of Matrix Direct

Founded in 1995 by Ron Harris, the company quickly grew and began popping up on various companies radars. In 1999, Protective Life acquired Matrix Direct. Roughly eight years later, American General, through American International Group (AIG), purchased Matrix Direct in 2007. Since then, AIG has been slowly making the change to re-brand by promoting AIGDirect over MatrixDirect.

Benefits to Working with AIG Direct

In this section we will lay out the pros to choosing AIG Direct for your life insurance needs.

AIG Direct has more than one life insurance company to choose from

Any fair review of AIG Direct will point out that the company truly does provide some great life insurance options. Currently Matrix Direct AIG Direct represents 10 9 different life insurance companies (American General, Gerber Life Insurance, Fidelity Life, Globe Life, Prudential, TransAmerica, VOYA ReliaStar ING, Legal and General, Mutual of Omaha and SBLI). Which is great, because when it comes to getting the best deal on life insurance, having options is where it’s at! Update: it appears they no longer work with SBLI.

All Top Rated Life Insurance Companies

All of the companies they represent are “highly rated” according to, which i good to know. Choosing a company that is highly rated is a good idea because it means the company will most likely be able to honor the contract and pay your death benefit.

No Fees

Matrix Direct AIG Direct does not charge a fee for the service offered. In fact, all of the top life insurance agencies that we know of do not charge a fee. Any and all income is generated solely from placing life insurance policies. The income is then paid by the insurance carrier to the agency.

Easy Term Life Application

Matrix Direct focuses almost exclusively on term life, although for those who do not qualify you can choose from accidental death or guaranteed issue life insurance.

Unfortunately, they do not appear to offer a good no medical exam term life insurance policy. So if you are looking for fast life insurance you might have to go elsewhere.

Then again, according to this pop up there are some fast coverage options. It appears that you can go online and get accidental death insurance without having to talk to an agent. Just make sure you read the fine print!matrix direct offers

Ok… So now that we’ve covered the positives, are there any negatives to working with AIG Direct?

Cons to choosing AIG Direct

We’ve said it before and we’ll say it again, AIGDirect.Com is a great company. Which is why TermLife2Go was specifically designed to operate similar to a miniature AIGDirect, with just a few exceptions. Exceptions that we don’t feel reflect negatively on Matrix Direct, but rather, simply make TermLife2Go a better option for many individuals.

No Permanent Life Insurance

So we cannot say they don’t offer any permanent life insurance policies since they will occasionally write a universal life policy. And they do write a ton of Gerber Guaranteed Issue. But that is about it.

But what if you need something different than level term life insurance? Now don’t get us wrong, we are TERMlife2Go, with an emphasis on “TERM” but we also have a deep understanding of the different permanent policies out there and when cash value life insurance is a better choice.

So what if you call to get covered and your agent has no idea about the best indexed universal life or best whole life insurance out there? Do you think they will be able to give you good advice on how you can use permanent coverage to maximize:

  • Retirement
  • Estate Planning
  • Business Succession

Probably not.

How Experienced is Your Agent?

Matrix Direct operates as a call center with a focus on selling term life insurance. New agents go through a six week training process and then get to earn their selling “chops” by working in the accidental death insurance department.

Now if an agent can prove their worth in ADD sales, they get promoted to sales agent. Each sales agent has a team. Each team competes against the other. It helps foster a competitive sales atmosphere. In fact, there is a production board that lists daily production and monthly in force numbers for individual agents so everyone can see how they stack up.

So your agent can be a seasoned veteran with many years of experience selling term life over the phone. Or you could be talking with an agent who was recently promoted to the sales division.

The good news is their sales managers are also seasoned pros and offer support to all members of their teams.

No Exam Term Life Insurance

One potential downside to working with Matrix Direct (AIG Direct) that we did find is that Matrix Direct (AIG Direct) didn’t seem to focus on what we feel is the new trend in the life insurance industry, mainly “No Medical Exam Term and Whole Life Insurance” options.

Now aside from the fact that these “No medical exam” options can really speed up the process of getting insured (coverage in 1 hour vs 30 days), there are also many other reasons to consider a no medical exam term life insurance policy.

You may also want to take just a moment to watch our No medical exam video, for a quick highlight of why choosing a no medical exam term life insurance policy might be right for you.

So you may ask yourself… “If TermLife2Go offers most of the same carriers as AIG Direct, they just like to compare those companies with no medical exam options as well, why doesn’t AIG Direct do the same?”

Which is a great question, and to be honest with you, they’re probably going to be doing so shortly. The problem is, like with any large organization, change is difficult and slow.

Matrix Direct typically employs around 50-70 life insurance agents, which means, if they want to suddenly offer a new product, that product is going to have to….

  1. Be mastered by their training department.
  2. Be mastered by all their sales managers.
  3. Then begin the process of training over 50 different agents on when and where it should be offered to the client.

Not an easy task when you’re talking about dozens of new products each year!

At TermLife2Go, this process is simplified simply because of our size!  We’re not trying to train over 50 agents each and every month and we don’t need to insure 1000’s of people each and every month to be successful.

We’re just a small agency trying to do the best for our clients.

SelectQuote Reviews 2016Here is our challenge to you and we hope you accept it…

  1. Call AIG and get a quote…. And when you do so… try not to get your life insurance on your first call.
  2. Then give us a call at TermLife2Go… And also, don’t purchase the life insurance on the first call.

Then, after speaking with both agencies, ask yourself who you feel will provide the best service for you and your family.

Give us a call today and experience the TermLife2Go difference!

And don’t forget to prepare for you exam by reading our articles on exploring what life insurance medical exams test for and 6 tips to ace your life insurance medical exam.

Thank you for reading our article, Matrix Direct Insurance Reviews. Please leave any questions or comments below.

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